Enterprises have invested millions of dollars on business software applications to improve productivity, enhance efficiency, and reduce costs. Today’s change-oriented global economy dictates that enterprises leverage the fullest potential of the information residing in their business applications throught the economic use of financial and business data.
Managing unprecendented change while leveraging business information for competitive advantage remains a formidable challenge for many businesses. Sustainable competitive advantages can only be obtained when enterprises optimize departmental effectiveness by integrating their software applications across the company, and with their trading partners.
A new dimension of complexity such as major new distribution channels enabled by Internet, mergers and acquisitions; and the widespread adoption of integrated business approaches such as Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) are key drivers to the dramatic changes underway. The challenge is to maintain operational readiness while adapting to change.